Content Banner

Fakten

Anzeige endet

21.04.2021

Anstellungsart

Vollzeit

Art der Bewerbung

Per Email

Form der Bewerbung

Anschreiben
Lebenslauf

Kontakt

Homelike Internet GmbH
Hansaring 97
50670 Köln

Einsatzort:

Köln

Bei Rückfragen

Lea Fröning
0221 / 643 06473

Link zur Homepage


Visits

1001
We are currently looking for an empathetic and problem-solving new colleague joining our Customer Care Team. If you would like to be part of our success story by contributing to the happiness of our customers, we are happy to get in touch with you!

Customer Care Manager (f/m/d)

21.02.2021
Homelike Internet - Köln
Immobilienwirtschaft

Aufgaben

- You will find independent solutions for all problems that arise with our customers and you will support them with words and deeds
- You will be in direct contact with our existing and new customers
- You take care of all complaints from our customers
- You are responsible for our international customer concerns
- You are the contact person for national and international customers following the booking process (by telephone and e-mail)

Qualifikation

- You have gained professional experience in customer service, after sales or a similar position
- You keep a cool head even in stressful situations and have the necessary sensitivity to find a solution for every problem
- Independence, strong communication skills and willingness to take on responsibility are your distinguishing features
- You speak fluent German and English, French and/or Spanish is a plus

Benefits

- You can have a huge impact on our product and help disrupt a high growth market while bringing in your own ideas
- Work together with a highly motivated, international Talent Team from 3 different offices and +25 different nationalities
- We support your personal development & reaching your career goals in a flat hierarchy surrounding
- We offer a modern working environment with trusted working hours and a flexible working remote policy allowing you to work from home/remote or from our wonderful office location in the center of Cologne
- We offer support for our international talents in relocation, visa & work permit costs & questions

Weitere Angaben

Sprachkenntnisse: Deutsch - Englisch
Beginn:
Dauer:
Vergütung:
Anzahl der Plätze:

Angaben zum Unternehmen

Unternehmensbeschreibung
We are Homelike, a young and dynamic proptech start-up and the leading marketplace for long-term business apartments. Homelike provides a best-in-class booking experience for business travellers seeking high-quality long-term apartments from professional suppliers looking to rent units for 30 nights or more. With over 50,000 high-quality apartments in 450+ cities, Homelike offers one of the largest portfolios of furnished apartments for business travellers in Europe and we are expanding continuously into new countries. We have offices in Barcelona, London and Cologne and were recently voted by Tech5 as one of the “hottest start-ups” in Germany!

Unternehmensgröße
51-100 Mitarbeiter

Branchen
Webportale

Logo der Jobbörse Berufsstart